30-Day UK Returns, Refund Policy & Manchester M11 1AD RMA Lab
Statutory Consumer Rights Act 2015 return governance & physical warehouse hub for TikTok Shop bower132
Ashworth & Mercer LLP Audited · ICAEW C0108492
30 Days
No-Quibble UK Returns
Unconditional CCR & CRA 2015 return window
Free RMA
Royal Mail Tracked 24
Prepaid insured UK label same business day
48 Hours
Fast Refund Settlement
100% cleared via Barclays 20-55-34 / Stripe
< 0.60%
Audited Defect Rate
Across 780 UK shipments (£412,560.00 90d)
OFFICIAL GB PICKUP & RMA LAB
65 Louisa Street, Manchester, M11 1AD, United Kingdom
Telephone: +44 7366 988778 · Royal Mail Tracked 24 Dispatch & Prepaid UK RMA Hub for TikTok Shop bower132 (7495033503867307183).
Statutory UK Return & Warranty SLA Schedule
CRA 2015 COMPLIANT| Coverage Window | Customer Entitlement | RMA Postage & SLA |
|---|---|---|
| Days 1 – 30 Change of Mind / DOA | 100% Full Refund or immediate Grade A+ unit replacement | Free Royal Mail Tracked 24 · 48h Refund |
| Day 31 – Month 6 CRA 2015 Statutory | Free OEM component repair or equivalent Grade A+ replacement | Prepaid UK RMA Label · 3-Day Turnaround |
| Month 7 – Month 12 12M Hardware Cover | Full logic board, OLED display, FaceID & battery coverage | Direct M11 1AD Lab Bench · 5-Day SLA |
| Data Sanitisation ICO ZB941826 | Mandatory Blancco NIST 800-88 wipe on every RMA intake | Signed Tamper-Proof Wipe Certificate |
Merchant Identity & Dual-Address KYC Verification
STMT & GOV MATCH| TikTok Shop Anchors | bower132 · Seller ID 7495033503867307183 · Store GBGBLCTLQYT7 |
| Sole Trader Entity | AMANDA BOWER T/A Bower Digital Direct (Est. 12 Apr 2021) |
| Registered Residence | 7 Markham Road, Grantham, Lincolnshire, NG31 7EB, UK |
| Operational Lab | 65 Louisa Street, Manchester, M11 1AD, UK (+44 7366 988778) |
| Tax & Environmental | UTR 58392 47106 · VAT GB 463 8291 54 · WEEE WEE/BD6132MN |
| Barclays Clearing | Sort 20-55-34 · Acc 74839216 · IBAN GB82BUKB20553474839216 |